Poonawalla Fincorp's AI-Powered Underwriting: A Leap Toward Faster Credit Approvals
- Shrey Vidhu
- Mar 25
- 2 min read
Updated: Apr 6
Poonawalla Fincorp has launched a revolutionary AI-driven underwriting system, developed in collaboration with IIT Bombay. This new technology merges AI capabilities with human oversight to enhance the accuracy and speed of credit assessments. The company anticipates a 40% increase in credit managers’ productivity, resulting in faster decision-making and a more streamlined process.

How AI Streamlines Credit Evaluation
The new system uses technologies like Large Language Models (LLMs) and Machine Learning (ML) to analyze large datasets quickly and effectively. This enables the system to detect patterns and insights that might not be apparent in traditional credit evaluations. While AI performs most of the data processing, credit managers continue to make the final decisions, ensuring that human judgment remains a key part of the process.
Arvind Kapil’s Insight into AI’s Future
Arvind Kapil, Managing Director and CEO of Poonawalla Fincorp, spoke about how AI is reshaping the future of credit evaluations. He believes that the AI-powered system will dramatically improve credit managers’ productivity, helping the company maintain its competitive edge in an increasingly dynamic market. His forward-thinking approach emphasizes using technology to drive faster and more accurate decisions, benefiting both customers and the company.
Human Expertise at the Core of Decision-Making
While AI plays a vital role in automating data-heavy tasks, Poonawalla Fincorp ensures that human expertise remains central to the decision-making process. Credit managers retain control over the final decision, particularly in complex cases, ensuring a balance between automation and human judgment.
Faster Loans with AI Automation
By automating routine tasks, the AI system allows credit managers to focus on more complex cases, ultimately speeding up the loan approval process. This leads to faster decisions, offering customers a smoother and quicker loan application experience.
Enhancing the System with Deep Learning
Looking ahead, Poonawalla Fincorp plans to integrate deep learning capabilities into the system, enabling it to continuously improve by learning from past decisions. This will make the system more autonomous, improving its accuracy and reducing the need for human intervention in the future.
Collaboration with IIT Bombay Drives Innovation
The partnership with IIT Bombay showcases the value of industry-academia collaborations. Dr. Pushpak Bhattacharyya of IIT Bombay noted that these collaborations provide businesses with access to cutting-edge research, allowing them to tackle real-world problems and drive innovation in the financial sector.
Poonawalla Fincorp’s Long-Term Vision
With the ongoing development of its AI-powered underwriting system, Poonawalla Fincorp is positioning itself as a leader in financial services. The integration of deep learning will further enhance the system’s capabilities, making it smarter, faster, and more efficient, ensuring that the company remains ahead of industry trends.
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